C# Speech-to-Text Call Recorder: Build a Real-Time Transcription App

How to Create a C# Call Recorder with Speech-to-Text Transcription

This guide shows a practical, end-to-end approach to build a C# application that records calls (VoIP or system audio) and transcribes them to text using a speech-to-text API. It covers architecture, required libraries, recording options, implementation steps, and tips for accuracy and compliance.

Overview

  • Goal: Capture call audio, save or stream it, send to a speech-to-text service, and store/display transcriptions.
  • Assumptions: Windows desktop/server environment, .NET 7+ (or .NET 6), familiarity with C# and async programming.
  • Components: Audio capture (system or VoIP), optional audio preprocessing, speech-to-text API (e.g., OpenAI, Azure Speech, Google Speech-to-Text), storage (files or database), simple UI/CLI.

Architecture

  1. Audio Capture:

    • Option A: System audio loopback (records any audio playing through speakers).
    • Option B: Capture from VoIP app using virtual audio devices (e.g., VB-Audio Virtual Cable) or app-specific APIs.
    • Option C: Capture from microphone and speaker separately and merge channels.
  2. Processing:

    • Optional voice activity detection (VAD), noise reduction, and audio format conversion (16-bit PCM, 16 kHz+).
  3. Transcription:

    • Send audio segments (streamed or batch) to a speech-to-text API and receive transcripts.
  4. Storage/UI:

    • Save audio files and transcripts; optionally provide real-time transcription display.

Required Libraries & Tools

  • .NET ⁄7 SDK
  • NAudio (audio capture/processing) — NuGet
  • A speech-to-text client SDK or HTTP client (for OpenAI/other APIs)
  • Optional: WebSocket or streaming client for real-time APIs
  • Optional: FFmpeg (for format conversion) or use NAudio for PCM conversions
  • Optional: Virtual audio cable (VB-Audio) for capturing both sides of a call

Step-by-step Implementation

1) Setup project
  • Create a new console or WPF project:

    Code

    dotnet new console -n CallRecorder cd CallRecorder dotnet add package NAudio
  • Add any speech-to-text SDK package or prepare HttpClient for API calls.
2) Capture audio with NAudio (loopback)
  • Use WasapiLoopbackCapture to record system output. Example pattern:

    Code

    var capture = new WasapiLoopbackCapture(); var writer = new WaveFileWriter(outputPath, capture.WaveFormat); capture.DataAvailable += (s, e) => writer.Write(e.Buffer, 0, e.BytesRecorded); capture.RecordingStopped += (s, e) => { writer.Dispose(); capture.Dispose(); }; capture.StartRecording(); // call capture.StopRecording() when done
  • For microphone input, use WasapiCapture or WaveInEvent.
3) Save or stream audio
  • Option: Save chunks to disk (e.g., every 10–30 seconds) to avoid huge uploads and enable partial transcription.
  • Example chunking approach:
    • Create a MemoryStream buffer; on timed interval (or on silence detection) write to a new WAV file and clear buffer.
4) Preprocess audio (optional but recommended)
  • Convert to mono 16-bit PCM at 16 kHz or 16–48 kHz depending on the STT API.
  • Use NAudio’s WaveFormatConversionStream or resample with MediaFoundationResampler:

    Code

    var resampler = new MediaFoundationResampler(sourceWaveProvider, new WaveFormat(16000, 16, 1)); WaveFileWriter.CreateWaveFile(outputPath, resampler);
5) Choose a Speech-to-Text API
  • Options: OpenAI Whisper/Realtime or Whisper API, Azure Speech-to-Text, Google Cloud Speech-to-Text, DeepSpeech, or Vosk (on-prem).
  • For this guide we’ll outline a generic HTTP upload flow suitable for OpenAI-like or other REST APIs.
6) Send audio to STT service
  • Batch upload example (HTTP multipart):

    Code

    using var http = new HttpClient(); using var content = new MultipartFormDataContent(); var audioBytes = File.ReadAllBytes(wavPath); content.Add(new ByteArrayContent(audioBytes), “file”, “chunk.wav”); content.Add(new StringContent(“en”), “language”); var resp = await http.PostAsync(”https://api.speech.example/v1/transcribe”, content); var json = await resp.Content.ReadAsStringAsync();
  • For streaming/real-time APIs, use WebSocket or gRPC clients per provider docs.
7) Handle transcription results
  • Parse returned JSON for timestamps and speaker labels (if provided).
  • Append partial transcripts to UI or save final transcripts alongside audio files.
  • Example storage layout:
    • recordings/
      • call_2026-02-04_10-15.wav
      • call_2026-02-0410-15.json (transcript + metadata)
8) Optional: Speaker diarization and timestamps
  • Some APIs provide speaker diarization. If not, you can:
    • Record separate channels for local vs remote and label accordingly.
    • Use third-party diarization tools (pyannote.audio) offline, but that requires cross-language integration.

Sample minimal program (conceptual)

  • Main tasks: start recording, chunk files every N seconds, send each chunk for transcription, append text to transcript file.
  • Pseudocode summary:

    Code

    Start loopback capture Every 15s or on silence:save chunk.wav resample to 16k mono upload to STT API append returned text to transcript.txt On stop: finalize transcript

Tips for accuracy

  • Use high sample rates (16–48 kHz) and 16-bit PCM.
  • Prefer single-speaker or separate channels for higher diarization accuracy.
  • Apply noise reduction and VAD to remove silence/noise before transcription.
  • Test and tune API parameters (language model, profanity filter, punctuation, timestamps).

Compliance & Privacy (brief)

  • Obtain consent from call participants before recording.
  • Store recordings and transcripts securely (encrypted at rest).
  • Implement access controls and audit logs.

Next steps / Enhancements

  • Implement live streaming transcription for real-time display.
  • Add UI for playback with synced transcript highlighting.
  • Integrate speaker identification and sentiment analysis.
  • Support multiple STT providers with a common interface.

If you want, I can:

  • Provide a full runnable code sample (console or WPF) that records loopback audio, chunks it, converts format, and uploads to a specific STT API (specify provider).

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